Last updated: January 2025
1. Introduction
CarFy Dalaman ("we", "us", "our") operates the website carfydalaman.com. This Privacy Policy explains what personal data we collect when you use our website, how we use that data, and your rights in relation to it. By using our website, you agree to the practices described in this policy.
2. Data We Collect
We may collect the following categories of personal data:
- Contact information – your name and email address when you contact us directly
- Booking data – information you provide when searching for or completing a car rental booking, including pickup location, dates, and driver details
- Usage data – information about how you interact with our website, including pages visited, browser type, IP address, and device type, collected via cookies and analytics tools
3. How We Use Your Data
We use the data we collect for the following purposes:
- To provide and improve our car rental comparison service
- To process and fulfil car rental bookings made through our platform
- To send you booking confirmations and service-related communications
- To analyse website usage and improve user experience
- To comply with legal obligations
4. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies – required for the website to function correctly
- Analytics cookies – help us understand how visitors use our site (e.g. Yandex Metrika)
- Functional cookies – remember your preferences and selections during a session
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some features on our site.
5. Third-Party Services
We use third-party services to operate our platform, including:
- LocalRent / RentalCars24h – our booking engine partner. When you complete a booking, your data is shared with the relevant rental supplier and processed under their terms
- Yandex Metrika – website analytics service
- Google Fonts – web font service
- Google Maps – mapping service for location information
These services have their own privacy policies and handle your data in accordance with their terms.
6. Data Sharing
We do not sell your personal data to third parties. We share your data only:
- With car rental suppliers who fulfil your booking
- With service providers who help us operate our website
- Where required by law or legal process
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Booking data is typically retained for up to 3 years to comply with financial and legal obligations.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access and receive a copy of your data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to object to or restrict certain processing
- The right to data portability
To exercise any of these rights, please contact us at book@carfydalaman.com.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.
10. Children's Privacy
Our service is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us so we can delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: book@carfydalaman.com
Website: carfydalaman.com